I just wanted to let you know of the excellent service I received when I ordered from your company. I placed two separate orders and ask you to combine in the Special Instructions and you did that and saved me almost 60 dollars and I truly appreciate that. My order came a day late and I was fine with that because you left me a message advising me of this due to inclement weather. The packaging of the items was perfect. It took me a few minutes to get into but that was just fine. The products looked packaged perfectly and cannot wait to cook using some of the recipes on your website as I have never eaten some of the products I ordered. Tonight we are having the Clam Chowder with a Grilled Cheese as it is going to be in the teens tonight in Northwest Georgia. Keep up the Great Work and keep appreciating your employees as I can see they really care about you guys and your customers. I will talk to (yall) (as we say here) again.
- Larry Douthitt
Just wanna thank y'all for being a constant and reliable source of my favorite fish (Sand Dabs). While many people east of the Mississippi "strive" to represent a west coast lifestyle, they fail to learn about delicacies like sand dabs. In the 80's I use to camp out on Jalama Beach with friends. We would eat all of the sand dabs that we could see. Thanks for keeping a memory alive for an old dude from Compton, CA. living in Chesapeake,VA. after a few various stops along the way.
- Jay Tucker
Just want to express our great appreciation of your business. For the last two years I've ordered our Christmas crab from Pikes in Seattle unaware of your existence. The orders we received from them were acceptable, but not exceptional. The order we received from you on the other hand, was outstanding. EVERYONE in the family remarked that this was the best crab in years. Just wanted you to know that all the way from ordering on line, to shipping, to table was excellent. Please know that rarely do I take time to write a recommendation, but I could not ignore! You run a quality operation and I will certainly order from you again! Very truly
- Kathy Corzine
Hey guys, Thanks so much! I was really nervous about ordering seafood online. I ordered two 20 oz Australian Lobster Tails. They arrived on time and were so fresh that no one would have known I didn't catch them myself. That is quite a feat considering that I live in Texas with 100 degree temps here everyday. The lobster arrived cold, fresh, and still perfect in color. My wife and I enjoyed a delicious dinner. I will definitely be a returning customer. Very impressed with my first experience! Thanks again!
- John Ashby
Just a note to tell you how amazing your company is. My order arrived today and I LOVE it so much I had to let you know. Everything is perfect and delivered nice and cold too. This order was for our mutual birthday celebrations which will make it extra special for us. Our home was flooded from above which took no less than 1 year to repair. This is the first time I've had full use of my kitchen again, so will finally be making sushi unhampered. These pieces of fish are beautiful and I cannot wait to use them! Thank you so much for not placing packing peanuts inside this order too. At our ages, and in this location, it's hard to clean up a big mess, so it made all the difference and will make everything so much easier to recycle. Have a wonderful day, I know we will too.
- Lynn Cartwright
Just wanted to thank you all again. My neighbor from Maryland cried when she opened her soft shell blue crabs and last Xmas I got my dad some abalone from you which he hadn't had since the early '60s (we use to go and get them near the end of the mouth of the Russian River). He thoroughly enjoyed those. Anyways, I will be a customer for life and at the grocery store I work at I tell my customers all the time about you all and I hope everyone here in North Bend-Snoqualmie buys their hard to find seafood from you all or maybe you just need to open up shop here!!!!
- Bill Coppo
Casey, again thanks to you & Nicky for helping us with our order. We just ate the conch last night, thanks to you fixing the free freight for >$300 purchase, so I could order closer to $400 and not deal with the additional weight to get all the fish I wanted in 1 order! Of course the Mahi has been good as always and appreciate your help putting it together for us. Your company's extra efforts and high level of customer service is hard to find nowadays. Back to you next month!
- Elizabeth and Gary Haring
Hey there, I just wanted to say "thank you". Three times I have ordered from you for delivery to my parents, and three times you have hit it out of the park. Mom just called me to thank me for the huge lobster tail and oysters I ordered for her birthday. Last time it was three dozen oysters (I think that was father's day). Before that, a couple of large, live Dungeness for Mother's Day (yes, I gave my Mom crabs for Mother's Day). I couldn't be happier, because Mom and Dad were so happy. I will never be your biggest customer, but I will always be your biggest fan! Thank you again.
- Glenn Forbes
I just wanted to send you a personal thanks on the order below. It was a birthday order for my father of dungeness crab and they were delicious. I was impressed with how well you packed for transit, and I am confident the package would have been okay if there had been a day of extended transit. Thanks again for a job very well done. I will definitely be recommending you to my friends and family.
- Andy Cignatta
I just wanted to thank you for including the free shark jerky you sent with my order...I tried it when my order arrived today and it was delicious!!! I have ordered from you 3 times now for over $300.00 each time...all I can say is when I can afford it, I will without a doubt keep ordering from you...your quality is above my expectations...in both your products and the shipping...just great!!! May God the Holy Trinity bless you always with the loving protection and prayers of the blessed virgin Mother Mary & St. Joseph+++ Thank you again.
- Christopher Thomas Sayer
The halibut fillets are amazing! I followed your "Roasted Halibut with Walnut Crust" recipe and it was as delicious as it was beautiful. I also purchased the salmon heads, and followed your "Salmon Head Soup" recipe, and that too, came out beautifully. This was just my first order, but the overnight shipping and quality of your products (so fresh and tasty!) will bring me back again. First class!
- Nancy Oyer
We ordered Jumbo King Crab for Valentine's Day. This was our first order with Giovanni's. We are huge seafood lovers and without a doubt the King Crab was absolutely the best we have ever had! Thank you for your commitment to excellence! We appreciate you making this a special meal for us! I will most definitely post your company information on my blog so that many of my clients may also enjoy your seafood!
- Wendy Lynn Rogers
Thank you for the 30#'s of black mussels. They arrived so fresh. Though I had only 14 for dinner, (plus had a 17.7 pound ham which was great), all wanted the mussels. My biggest eater had 7 servings!! LOL You have made me a repeat customer. Each year I fly in a live seafood course. I have usually been disappointed with the product received, (not as described nor fresh). You are my fish monger from now on! Thanks for making my Christmas so special for me and my guests.
- Gregory Wester
We have ordered fresh Dungeness Crab from Giovanni's a couple of times. The crabs are beautiful, they arrive in great condition when they say they're going to arrive and the price is really pretty reasonable for fresh seafood delivered to Georgia from California. I will continue to use Giovanni's when I have a craving for Pacific seafood. Great job!
- Thad Peterson
Just wanted to express my thanks for the perfect delivery of some great tasting King Salmon. My King Salmon order was cut exactly as requested, neatly packaged in freezer ready sealed wrap and arrive chilled to perfection. My thanks to your people who render that quality service from a very happy customer.
- Calvin Baker
Thank you so much. My Dad LOVED his Birthday crab! The first night they dipped it in lemon & butter. The next morning it was Norwegian Breakfast of crab and egg followed that night by Crab Louie salad. Finally the next day, they finished it off with crab cakes! I got a phone call after each meal!Thanks again! You guys are great!
- Kim Stitsky
I want to thank you for your great service! I called at the last minute, the woman that handled my order was very sweet and was able to include my order in the afternoon delivery of the day I called enabling my package to arrive on Saturday the 22nd. My friend said the fish was fresh and delicious.I will definitely be back for more!
- Joni Hamilton
Our crab delivery on Friday was short by 1 crab (simple mistake but an issue due to Christmas). I called Casey who tried many options & eventually found a way to FedEx the missing crustacean plus one. My mother was so grateful & impressed, her comment was "we're not waiting for another holiday to order crabs, and next year ALL our seafood will be coming from Giovanni's". Your motto "expect the best" is completely true for your product, customer service, and kind employees. Thank you!
- The Ingrande Family
Just wanted you to know that the birthday box I sent to my brother in El Dorado Hills was a success. I ended up with two Dungeness Crab Quesadillas, a jar of Clam Chowder and a tub of the Jalapeno Crab Spread which was judged as "killer".Thanks for another gift from Giovanni that arrived on time, fresh and was appreciated.
- Lisa Miro
Our smoked albacore arrived and it is even more gorgeous than i remember. For about 20 years now we've been trying to find a smoked albacore to compete with the albacore that we bought in your storefront while exploring Morro Bay. Why it's taken us this long to see if you shipped i'll never know. we even bought a smoker soon after our return from the coast, but Ohio & Florida aren't known for their albacore! anyway ... we will be sharing with friends and relaying our story. Hope to bring you even more business. I can't wait to try it!
- Linda Filer
Just wanted to thank you for an excellent product. We ordered the rock crab claws, clams and mussels for a family crab boil. The seafood arrived as promised and looked fantastic! We live in Colorado Springs, and let's just say the seafood here is less than impressive. So we decided to have some shipped for a celebration dinner. It was awesome! We usually only do the crab boil on vacation to southern California but now we can do it at home. We will definitely be repeat customers! Keep up the good work!!
- Greg Hudson
Thank you for the wonderful, fresh seafood. I found your site while looking for Sushi Grade Ahi Tuna and was amazed at the selection you offered. Your customer service is outstanding and the the seafood was HEAVEN on a plate. My husband and I were so impressed that I ordered more seafood 2 days later. Thank you for the experience and you will have a customer for a long time to come.
- Debbie Dancer
I bought 2 Australian 24oz lobster tails from you recently and I have to say it was the BEST quality tails I have ever had. Your customer service is incredible as well. The tails where delivered at perfect condition and packed perfectly. I have referred many people to your company on Face Book and by word of mouth. I look forward in purchasing your products in the future. Great Job!!!!
- Dave Mizrahi
I have to say I ordered The Abalone steaks from your company on the Thursday before father's day. Being in the e-commerce business, fish was something I was cautions about ordering online. I thoroughly read all the information on your site and was aware the my late east coast Thursday order would ship Monday of the following week. After reading a lot of reviews I was confident that I had found the right company and it was worth the risk. I ordered the Abalone steaks for my father who always wanted to try them, I prepared by printing a picture of the Abalone to put in a Father's day card so he can see his gift they would be arriving after father's day. Much to my surprise the order was processed within a matter of hours and shipped that same day. My father received the package on Friday and everything was perfect, everything from the shells to the note saying Happy Fathers Days, even the packing list did not have any pricing on it. In Fact I was able to cook the Abalone on Fathers Days for him. Your service was perfect and I realize that extra attention must have been given by your team to get Father's day orders out in time. Bravo to Your Company, and your attention to detail. I can assure you that you have gained several repeat customers.
- Gennaro Calabrese
Just wanted to let you know that we cooked the delicious Albacore that we ordered a couple of weeks ago. SUPER DELICIOUS!!! It was packaged perfectly. The fillet job was right on! Every time we get an order from you we can't believe how fresh the seafood is. The quality of your products is superior!
- Mary Swett Gambalie
You are awesome! I surprised my husband with abalone for his birthday this past weekend-he has been talking about how he used to have it when he worked on the West Coast and he never thought he'd have it again. I used to live in Seattle and missed the fresh Dungeness crab, so got that too. We feasted for two nights thanks to you, your careful packaging, prompt shipping and quality seafood! You've acquired two new customers for life!
- Debbie Fratter
Dear Gio and staff,so, we got our Manila clams the day of our clam bake.....With about 15 people there to feed, I was a little nervous about taste and amount of food.....well, let me tell you....EVERYONE RAVED!!! Your clams were FANTASTIC!!!! I used to clam dig in San Diego EVERY summer when I was little and your clams were EXACTLY like I remember! They melt in your mouth! Thank you so much for making our clam bake party a HUGE success!!!
- Tanya Dwyer
I ORDERED (ON-LINE) TEN POUNDS OF SWORDFISH FOR A DINNER PARTY OF TWENTY . IT ARRIVED AT MY DOOR STEP (AS PROMISED) LESS THAN 22 HOURS LATER . I LIVE 15 MILES NW OF ATLANTA , GEORGIA . FOR THE LACK OF A BETTER WORD THE SWORDFISH WAS ABSOLUTELY PERFECT ! EVERY STEAK WAS IN PRIME CONDITION . YOUR PRICES WERE ALSO THE BEST THAT I COULD FIND . ALL MY GUESTS GATHERED TO ME FOR INFO. ON THE FISH AS WELL AS ABOUT YOUR COMPANY , WHICH I WAS QUITE PROUD TO PROVIDE . MANY THANKS . I HIGHLY RECOMMEND THIS COMPANY TO ALL.
- DOUG CULBERTSON
Gio, the 20 lb pkg of Ahi you sent via FedEx arrived on schedule, despite our overnight blizzard (2 1/2 feet of snow). I was a commercial fisherman for several years and I still do lots of sportfishing. I know good fish when I get my hands on it. The Ahi you sent wasn't good.........it was GREAT. I'll order from you again when this stuff is gone. Thanks again.....
- Ray Fowler Commercial Fisherman
Just wanted to let you know that the box arrived just in time for big dinner yesterday, and everyone RAVED about how great the crabs were......big, meaty and delicious. They were well packed, and although very lifeless....they were all alive and fresh and easy to manage into the pot. I am so glad to know of your company as a resource.....and several east coast people at the dinner put your info into their files for their future use. Thanks for your great service and superior product, and look forward to ordering more from you soon.
- John Taylor
When my family makes a trip to Morro Bay the first stop we make is Giovanni's - usually before we check into a motel or vacation rental. Today's rainy day special e-mail had me REALLY craving fish and chips! Where I live in the Sierra's today was high winds and sleet w/snow predicted for the next couple of days. Guess I'll have to wait for the delicious taste of Giovanni's for a few more weeks. Have never had anything there that we didn't love.
- Lee Ericksen-Mccomb
We received the beautiful king salmon the we had ordered on Wednesday. What a beautiful fish! We baked it with a filling of roasted onions and fennel with balsamic vinegar. It was delicious...moist and wonderful! Thank you for helping to make our Christmas Eve dinner a real success. Best wishes for a happy new year!
- Anna and Keith Milliken
Good Morning, Gio and All. Once again, my seafood box arrived in pristine condition! The cod was of the best quality I've experienced...having a husband who enjoys long-range fishing and who provides fresh ocean fish, I know of what I speak! Of course, I just had to 'sample' MY dungeness crab, too. Being born and raised in San Francisco truly makes me a "Dungeness Crab Connoisseur" and your product is perfection from the sea!
- Sue Osterman